Terms of Use

1. Acceptance of these terms

By accessing or using hemirentals.com, the booking site, or the management portal (together, the “Service”), you agree to these Terms of Use. If you use the Service on behalf of a business, you agree on its behalf and confirm you're authorized to do so.

2. What the Service is

Hemi Rentals provides software for listing short-term and long-term rental properties, accepting bookings and applications, collecting rent and deposits, and managing residents. Listings, lease terms, prices, screening decisions, and rental practices are controlled by the property owner or managing agency — not by Hemi. We don't own, inspect, endorse, or guarantee any listed property.

3. Accounts

You're responsible for the accuracy of the information you provide and for keeping your login secure. Notify us promptly of any unauthorized use. We may suspend or terminate accounts that violate these terms or applicable law.

4. Owner & agency terms

• You're solely responsible for your listings, lease agreements, screening criteria, deposit handling, and compliance with federal, Michigan, and local law.
• You must have the legal right to list and rent each property and to collect the amounts you charge.
• You're responsible for honoring confirmed bookings and for accurate descriptions, photos, availability, and pricing.
• You authorize Hemi to display your listings and, where you enable it, to syndicate them to third-party listing sites you select.

5. Renter terms

• A booking or application is an agreement between you and the owner or agency, on their terms. Review the listing, lease, cancellation, and deposit terms before paying.
• You agree to provide accurate information and to use the property in accordance with the lease or booking terms.
• Hemi is not responsible for the condition of a property or the conduct of any owner, agency, or renter.

6. Payments & fees

Card and bank (ACH) payments are processed by our payment processor, Stripe, under its terms. Owners and agencies pay Hemi a subscription fee for their chosen plan and, depending on the plan, a small platform fee per processed transaction; these are disclosed on our pricing page and in the portal. Renters are not charged a fee by Hemi to browse, book, apply, or pay rent. Refunds and cancellations follow the owner's or agency's stated policy.

7. Michigan rental notes

These notes are provided for general information to owners and renters using the Service in Michigan. They summarize selected provisions of Michigan's Landlord and Tenant Relationships Act and related law and are not legal advice. Statutes change and individual situations vary — confirm current requirements with the Michigan Legislature and a licensed Michigan attorney.

• Security deposits may not exceed 1½ months' rent (MCL 554.602).
• A deposit must be held in a regulated financial institution or secured by a surety bond, and the landlord must give the tenant written notice of the institution's name and address (generally within 14 days of the tenant taking possession).
• Landlords must provide a move-in inventory checklist (in duplicate) documenting the unit's condition.
• After a tenant moves out, the landlord must mail any remaining deposit and an itemized list of deductions within 30 days. Tenants should provide a forwarding address in writing (within 4 days of vacating) and may dispute deductions in writing within 7 days of receiving the list.
• Deductions are limited to unpaid rent, unpaid lease-required utilities, and damage beyond normal wear and tear — not routine cleaning or ordinary aging.
• Michigan has no statewide rent control and does not cap late fees by statute; fees must be set in the lease and be reasonable. Lease terms are also subject to Michigan's Truth in Renting Act, which prohibits certain clauses.
• Michigan law sets no specific landlord-entry notice period, but giving at least 24 hours' notice is widely considered best practice.

8. Fair housing

Owners and agencies must comply with the federal Fair Housing Act, the Michigan Elliott-Larsen Civil Rights Act, and the Persons with Disabilities Civil Rights Act. You may not discriminate on the basis of race, color, religion, national origin, sex, familial status, disability, age, marital status, or other protected characteristics. Service animals may not be charged pet deposits or fees. As of April 2, 2025, Michigan law also prohibits source-of-income discrimination (including housing vouchers) for owners with five or more rental units. You're responsible for your own fair-housing compliance.

9. Disclaimers & limitation of liability

The Service is provided “as is,” without warranties of any kind. To the fullest extent permitted by law, Hemi Rental Solutions is not liable for indirect, incidental, or consequential damages, or for disputes between owners/agencies and renters. Nothing here limits liability that can't be limited under applicable law.

10. Contact

Questions about these terms: support@hemirentals.com.